People skills are born of being willing to really listen to what others are saying and building a relationship where other perspectives are valued.
Mastery of knowledge within a field is not complete without mastering the people skills required to work effectively within your organization.
Many of our patterns help us in our lives, yet it’s the few that don’t serve us
that we need to watch out for.
Having an awareness of your and your team’s tendencies is an effective way to lead through challenges, build accountability, and create strong teams.
This week, we’re talking about working with natural behaviors to achieve stellar results.
Only when you know what success looks like can you effectively work toward it.
Humans tend to provide feedback around negative behaviors when, in fact, providing feedback around positive behaviors is far more productive in the long run.
When you want someone to change a behavior you need to continue to give them information about their success, otherwise they’ll revert back to old patterns
This week, ignore an irritating but not destructive behavior while watching for a positive behavior that you would like to see expand in its place.
Defining powerful, impactful behavior and recognizing / rewarding it, will help you accelerate success in your team, department, and organization.