Having “Difficult” Conversations
We were recently asked, “What can a new manager do when they need to have a difficult conversation?” As we thought about this, we were struck by how we’d all like to think that it’s just new managers who struggle with this, but in fact, people from seasoned CEOs to soccer coaches to spouses and kids all struggle with having difficult conversations and, as a result, often avoid the important conversations that can contribute to creating greater connection, development of…