Influence

Understanding the Experience of Others

Last week, we talked about the three questions you can ask to more fully understand your experience and to move toward taking action at your best. This week, we want to go through those same three questions as they apply to others in your world, and we add a fourth question that guides your leadership. 

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What Burdens Is That Other Person Carrying?

This week, we want to share with you an article that we read recently. The article is written by Carl Richards and appeared in the New York Times. We’ve pasted the article in the body of the post, but you can also click to read the article here. As you’ll see, the article is about empathy, and understanding that all of us will–at some time–be dealing with something that rocks us to our core. The trouble is that for most…

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If You Toss Someone a Grenade…

If you toss a group a grenade…they will run for cover. Starting a conversation with accusations or anger is akin to tossing a grenade into a room and expecting people to want to play “catch.” No matter how valuable your insight or how accurate your concern, the act of grenade tossing will result in people not hearing you because they’re consumed with ducking for cover. In talking to a client about his accusatory behavior he stated, “But the grenade isn’t…

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The Fundamental Pause

As coaches, we get hired because people – despite the best of intentions – are struggling to change the things that are getting in the way of their success. Our goal is to help you recognize and overcome those habitual reactions that keep the changes you’re working toward from taking hold. The key behind the work that we do is helping people manage their reactivity, and to do that we teach them something we designed called, the Fundamental PAUSE. The…

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